You can find answers to our most frequently asked questions under FAQs. If the can’t find the answer you’re looking for; please feel free to get in touch.
In order to deal with your inquiry as quickly as possible, we have chosen to provide customer support via email and chat. We are available to answer your questions on Monday to Thursday between 8 AM and 5 PM and on Friday between 8 AM and 4 PM.
Questions that are sent after 3 PM on weekdays or on weekends will be answered on the following weekday. Please contact us by sending an email describing your inquiry in as much detail as possible to CustomerserviceEU@ginatricot.com or via the chat function on our website.