:format(webp)){kind=small}
Here are some achievements we are proud of
related to our focus area product:
We continue our journey towards more sustainable materials.
In 2025, more sustainable fibers accounted for 78% of total fiber use, reducing impact while maintaining quality and design.
78%
more sustainable fibers
44%
organic cotton
0.30%
customer claims
We design products to last. With a customer claims rate of just 0.30%, we continue to deliver reliable quality to our customers.
Through initiatives like Gina Tricot Young Pre-Loved, we extend the life of garments and take steps towards a more circular fashion model.
During 2024, we continued our dedicated efforts to reduce our return rate. The most significant improvement is seen in the German (-9.5%) and Dutch markets (-9.3%), but all markets show a positive trend. In terms of product categories, knitwear and homewear have contributed the most to this positive trend, but our partywear has also shown a significantly lower return rate.
All suppliers are now connected to our traceability platform, increasing transparency across every stage of our products and preparing us for future requirements.